Privacy Policy

Effective Date: December 2024

At Bong’s Flower Shop, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and online platforms.

 

1. Information Collection, Use, and Sharing

We collect information that you voluntarily provide to us, such as when you place an order, subscribe to updates, or contact us directly. This may include:

  • Your name, email address, phone number, and shipping details.
  • Payment information (processed securely via trusted third-party payment processors).
  • Browsing behavior on our site to improve user experience (through cookies and analytics).

We use this information to:

  • Fulfill your orders efficiently and ensure timely deliveries.
  • Communicate with you about your orders, updates, or inquiries.
  • Share promotions, special offers, and announcements (only if you opt in).
  • Improve our services and website functionality for a smoother shopping experience.

We do not sell, rent, or share your personal information with any third party except as necessary to fulfill your request (e.g., delivery services).

 

2. Your Access to and Control Over Information

You have the right to:

  • Review any data we have about you.
  • Correct or update any inaccurate information.
  • Request the deletion of your data.
  • Opt out of future communications, such as newsletters or promotions.

To exercise these rights, simply contact us via the details provided below.

 

3. Security

We take significant precautions to protect your information both online and offline.

  • Sensitive information like payment details is encrypted and transmitted securely using SSL technology.
  • You can verify this by checking for the lock icon in your browser’s address bar and the “https” prefix in the website URL.
  • Only authorized personnel with specific roles (e.g., billing or customer service) can access personal data. Our systems and servers are kept in secure, controlled environments.

 

4. Cookies and Analytics

To enhance your shopping experience, our website uses cookies—small data files that remember your preferences and browsing activity. You may disable cookies in your browser settings, but some features of the site may not function optimally without them.

 

5. Updates to this Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

 

6. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you feel we are not abiding by it, please reach out to us:

📍 Bong’s Flower Shop
Stall No. 16, Farmer Garden, Araneta City, Cubao, Quezon City, Philippines
📞 Contact: +63 917 179 5737
📧 Email: bongflowershop@gmail.com

 

We value your trust and are committed to safeguarding your information as you enjoy a seamless and secure floral shopping experience with us. 🌸